Rug Cleaning

POPULAR QUESTIONS

• How often should I get my rug cleaned?

  Every home is a little different, oftentimes people clean their rug when an accident happens or when it just starts to look dirty. Most times if it is starting to look really dirty then you have probably waited too long. We recommend the following cleaning schedule:

  • 12 months heavy traffic (used several times a day living room, hall, kitchen, door ways)

  • 18 months (morning or night usage, bathrooms, bedrooms,)

  • 24-36 (months sparingly used spare rooms, study, guest house)

• Can cleaning my rug help with allergies?

  Absolutely it will help with allergies! Having rugs in your home is beneficial because it traps all of the dust and dirt that floats around your home. Rugs act like large filters and just like any other filter they need to be cleaned every so often. By Vacuuming the rugs you can remove a large amount of dust but not the small particles that get trapped deep down inside the foundation. Our process concentrates on flushing out the entire rug so that it is cleaned not just on the surface but deep inside as well.

• Do we use any harmful products?

  No we are very conscious of the products that we use. One of our main goals is to extend the life of your rug and using aggressive soaps will actually dry the fibers out and decrease the life. We also want to be sure that you can live with them comfortably. That is why we use horse shampoo because it is used on living animals and has been thoroughly tested.

• Why is our process different from steam cleaning or dry cleaning?

  • Answer: Both of these methods are able to give a nice appearance but not necessarily clean the rug thoroughly. One of the biggest differences is our ability to dust the rugs this allows us to remove all of the dust and dirt before any cleaning is done. If there is still dirt in the rug and you put water on it it will turn to mud.

  • Steam cleaning usually sprays hot water and soap on the rug and then vacuums it away cleaning just the surface.

  • Dry cleaning uses lots of chemicals and solvents to remove oils and soiling without using any moisture, again cleaning mostly just the surface.

• Can I clean my Rug from home?

  So many people use a rug doctor or an expensive home cleaning machine. Can you use one of these systems and have your rug come out looking good, sure but there are so many possible things that can go wrong. The biggest mistake is getting the rug too wet and it takes 4-5 days to dry and it will start to grow mold. The colors can run on certain rugs but mostly those systems will absolutely leave soap residue behind.

• Why is cleaning my rug so expensive?

  We take pricing our services very seriously, rugs are all made differently and require different cleaning methods based on the construction, fiber content and how soiled it is. As every year the world gets more expensive we stay focused on what it takes for us to keep our values strong and what is important to our company, which is your experience and the outcome of your rug. As our company has grown we have found ways to become more efficient and keep our costs down. We share that money with our employees who make this all possible and to you our customer so that you can afford to come back year after year.